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Shipping Information

 

NEW ZEALAND ORDERS

All New Zealand photographic print and canvas print orders ship free of charge.

Non-print orders attract a flat rate shipping fee of $5.

Unlesss otherwise stated, all New Zealand orders are delivered via courier service ( Courier Post or Post Haste).  Delivery to the North Island may be via a two day service at our discretion.  You will be notified of a tracking number upon dispatch of your order. Please allow 2-3 extra days of delivery time for RD addresses.

 

INTERNATIONAL ORDERING POLICY

Yes, we do ship internationally, in fact, last year our overseas print orders outweighed those sent within New Zealand!  

Please note that we only ship to selected countries - this is due to the high incidence of fraud eminating from certain countries.  If your country does not appear on the shipping list during checkout we may still be able to provide you with a print, however we will require manual validation of your payment please contact us if your country is not listed.

CREDIT CARD VALIDATION: we may contact you for additional confirmation that an order is valid. This usually involves provision of a photograph validating your details at the shipping address - please do not be offended by this, but credit card fraud hurts everyone involved.

 

INTERNATIONAL SHIPPING  

OVERSEAS SHIPPING CHARGES ARE CALCULATED DURING THE CHECK OUT PROCESS ( VIEW THIS VIDEO FOR DETAILS)

All canvas print shipping charges allow for inclusion of a second print of the same size FREE OF CHARGE :-)

All canvas print, framed print and limited edition photographic prints ship via NZ Post International Economy Courier service.  This allows online tracking and better-than-Airmail delivery of your order at an affordable price.

 IMPORTANT NOTE: The stated target delivery time for this service is 2-6 working days, unfortunately, we have experienced much longer delivery windows to Australia and the UK recently.  These delays seem to be caused by a combination of Customs holdups and local mail services.  We apologize for this, but it is out of our control and this service is the only economical tracked method that we have found for shipping internationally at this time.  

If you require expedited delivery, you can upgrade to a faster service - but  be warned the prices may cause your credit card to melt....

Unless otherwise stated small orders will ship via International Airmail.

Related: Taxes and Duties, Guarantees, Online Security & Payments, How To Order A Print Online (VIDEO)

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